Privacy Policy

Last Updated: December 2023

1. Introduction

Welcome to Studio Decor Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled with the same elegance and security that defines our frame collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website framecollections.com.

2. Information We Collect

Personal Information

When you shop with us, we collect information that helps us create your perfect framing experience:

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Payment Information: Billing address, payment method details (processed securely through our payment partners)
• Order Details: Products purchased, order history, framing preferences

Technical Information

Like our carefully designed frames, our website uses technology to enhance your experience:

• Device information and IP address
• Browser type and version
• Pages visited and time spent on site
• Referring website information

3. How We Use Your Information

We use your information to create a seamless shopping experience, just as we create beautiful frames for your memories:

• Process your orders and arrange worldwide shipping
• Provide customer support for your framing needs
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Prevent fraud and ensure transaction security
• Comply with legal obligations

4. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our framing artistry:

• Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of merger or acquisition, customer information may be transferred
• International Transfers: As we serve customers worldwide, your data may be processed internationally with appropriate safeguards

5. Data Storage and Security

We protect your information with the same care we use to package our frames:

• Industry-standard encryption for all data transmissions
• Secure payment gateways with PCI DSS compliance
• Regular security audits and system updates
• Limited access to personal information within our organization
• Data retention only as long as necessary for business purposes

6. Your Rights and Choices

You have control over your personal information, just as you have creative control over your framing choices:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a readable format
• Restriction: Limit how we use your data

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, much like our frames enhance your photos:

• Essential Cookies: Required for website functionality and order processing
• Analytical Cookies: Help us understand how customers use our site
• Marketing Cookies: Allow us to show relevant framing offers
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to place orders.

8. International Data Transfers

As we proudly serve customers worldwide (excluding certain remote areas and parts of Asia), your data may be transferred and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

Thank you for trusting Studio Decor Shop with both your cherished memories and your personal information. We’re honored to help you frame your world beautifully.